Does your company have a plan in place to make sure your customers are taken care of if one or more of your processes fail? In the event of a process failure, Six Sigma provides a powerful tool to help ensure everyone, including your customers, remains calm and safe. Watch as Dr. Elliott explains the Response Plan toll gate of Six Sigma.
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- Avoiding a Six Sigma Project Failure
- Failure Modes and Effects Analysis in Six Sigma
- Great Fails in History: What Maginot Taught Us About Six Sigma
