Poka yoke (pronounced (poh-kah yoh-keh) is a mistake proofing approach to eliminating errors or preventing errors that was developed by the Japanese engineer Shigeo Shingo in the 1960s. The phrase “poka-yoke” is derived from the Japanese word that means “to avoid errors.” Poka-yoke makes use of simple, but effective tools and signals to prevent errors from occurring.
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The service world has recognized the value of poka-yoke during the last several years. One way of applying error-proofing (poka-yoke) in the service sector is to devise a “task” poka-yoke. A task poka-yoke concentrates on the tasks that a server must perform and devises methods to assure the task is completed correctly. A popular example of a task poka-yoke is the automatic change dispenser that you encounter in many stores.
A small assembler provides wiring harness assemblies for a particular automotive electronic controller. There are several part numbers and many of the parts for each part number look very much alike. So it isn’t surprising that the company has received complaints from the automotive assembly plants that some harnesses have incorrect components (which have to be changed out on the assembly line causing delays).
Poka-yoke (poh ka yoke) is a mistake-proofing approach to eliminating errors that was developed by the Japanese engineer Shiego Shingo in the 1960s. The word “poka-yoke” is derived from a Japanese word that means “to avoid errors.” Poka-yoke makes use of simple but effective tools and signals to prevent errors from occurring.
