Watch as Dr. Elliott explains how even the best, most thought-out solutions can end up failing when a solid implementation strategy isn’t used. Don’t waste the time you’ve spent coming …
We know that Six Sigma has found a happy home in the healthcare sector, helping to address everything from patient safety to resource utilization. So too has Lean established its relevance …
A recent project bringing together the best of Six Sigma and Lean at the help desk of a financial services firm in India yielded significant results in reduced customer response …
Do you know what your customers are REALLY looking for? Watch as Dr. Elliott provides some “food for thought” to show how the customer needs and requirements tollgate of Six …
Professionals in any industry who aspire to pursue a management career should consider obtaining a Six Sigma Black Belt certification. Training as a Black Belt can provide the kind of organization …
Every business has functions that are less efficient than desirable, driving up costs and resulting in missed opportunities. For the banking industry, the loan processing methodology stands out as a primary …
There’s no question that Lean Six Sigma has earned its position as one of the most important management methodologies ever devised for operational improvement. Its deployment alone speaks to it: …
Across almost every industry, project teams are combining Agile Development methodology and Business Process Management (BPM) into a hybrid – Agile BPM – that gives them the benefits of both …
Kaizen – the Japanese philosophy of continuous improvement – is the ultimate objective of Lean Six Sigma. While Kaizen is normally thought of in association with manufacturing processes and how they can …
Companies in many different industries have discovered that Business Process Management (BPM) principles can help cut costs and increase productivity. Yet some companies are more successful at realizing the potential …
