Study Shows Government Agencies can Benefit from Lean Process Improvement, but Few Take Advantage Government leaders have increasingly implemented Lean process techniques in an attempt to make taxpayer-funded operations more …
Applied Technical Services’ (ATS) story characterizes what makes a winner of IndustryWeek magazine’s prestigious “Best Plants” awards. In just two years, Applied Technical Services (ATS) has gone from a plant …
A medical center in Amsterdam, concerned over the failure to consistently dispatch medical reports in a timely manner, utilized a Lean Six Sigma (LSS) initiative to study the underlying problems …
Six Sigma is concerned with more than fact-based, data-driven statistical analysis. The methodology relies on people for its success just as much as it depends on problem solving tools or …
The primary goal of Six Sigma is to eliminate defects in a process. The desired outcome is improved quality and efficiency for the business. This overall result is achieved by streamlining …
At a recent National Press Club luncheon, Veterans Secretary Robert A. McDonald affirmed his plans for advancing the VA health care system using Lean Six Sigma. “We started training leaders …
Using Six Sigma as an approach to process improvement can yield a significant return on investment. However, too often those who initially embrace the concept of Six Sigma are left …
Companies are continually working to improve performance, quality and efficiency in order to achieve optimum growth and customer satisfaction. However, every now and then, most organizations need to stop and …
Dr. Elliott talks about the importance of measuring customer satisfaction AFTER the product is delivered and likens it to the process of buying a new car. Sign up for our …
Does your company have a plan in place to make sure your customers are taken care of if one or more of your processes fail? In the event of a …
