Six Sigma in History: Winston Churchill, Improving the Process of Inspiration
Things were grim on June 4, 1940, particularly if you were a British citizen. World War II was in full swing, and the German army – called the Wehrmacht – …
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Genghis Khan – Six Sigma’s First Black Belt
You’ve heard of Genghis Khan. The 13th-century warlord. The liberator. The king. The conqueror. The Six Sigma Black Belt. Wait, what? No matter your opinion on Genghis Khan (whether you …
[VIDEO] Car Shopping: Six Sigma Style
Dr. Elliott talks about the importance of measuring customer satisfaction AFTER the product is delivered and likens it to the process of buying a new car. Sign up for our …
[VIDEO] Can’t Stand the Heat? Get Out the Response Plan!
Does your company have a plan in place to make sure your customers are taken care of if one or more of your processes fail? In the event of a …
[VIDEO] Implementing Solutions: Don’t Let Your Plan End Up in the Can
Watch as Dr. Elliott explains how even the best, most thought-out solutions can end up failing when a solid implementation strategy isn’t used. Don’t waste the time you’ve spent coming …
[VIDEO] Food For Thought: Customer Needs and Requirements
Do you know what your customers are REALLY looking for? Watch as Dr. Elliott provides some “food for thought” to show how the customer needs and requirements tollgate of Six …
Happy Thanksgiving from Six Sigma Daily
We’d like to take this time and wish everyone a safe and happy Thanksgiving!
[VIDEO] It Takes Two to Tango…Two or More to Choose
Listen in as Dr. Elliott discusses the true meaning of the word “choice” and how the Generate Possible Solutions phase can help you generate as many potential solutions as possible. …